Privacy Policy

InterELECTRICAL NSW PTY LTD

Last updated: 13 May 2026

InterELECTRICAL NSW PTY LTD respects your privacy and is committed to protecting the personal information we collect and handle.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information in connection with our electrical, industrial electrical, service, maintenance, security, access control, CCTV, communications, EV charger installation, Starlink installation, quoting and related services.

This Privacy Policy applies to information collected through our website, online forms, Facebook lead forms, email, phone calls, SMS, site visits, service requests, quotations, job bookings, invoices, customer communications and other business activities.

1. Business details

Business name: InterELECTRICAL NSW PTY LTD
ABN: 41 112 358 273
Electrical Licence: 208178C
Address: Magowar Rd, Girraween NSW 2768
Email: jason@jjc.com.au
Phone: 02 8824 6785
Website: www.interelectrical.com.au

2. Privacy laws

This Privacy Policy has been prepared with reference to the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Where these laws apply to InterELECTRICAL NSW PTY LTD, we will take reasonable steps to comply with our obligations when collecting, holding, using and disclosing personal information.

3. Personal information we collect

We may collect personal information that is reasonably necessary for our business activities and the services we provide.

This may include:

Name, business name and position/title
Phone number, email address and postal address
Site address, installation address or service location
Billing and payment details
Details about electrical equipment, site conditions, faults, service history or project requirements
Photos, videos or notes taken during site inspections, service work or installation work
Security, access control, CCTV or alarm system information where relevant to the service
Communications between you and InterELECTRICAL, including emails, SMS, forms and call notes
Website and online form information, including enquiry details and lead source
Any other information you provide to us when requesting a quote, booking a job, making an enquiry or dealing with us

We generally do not seek to collect sensitive information unless it is necessary for a specific purpose and you have consented, or we are otherwise permitted or required by law to collect it.

4. How we collect personal information

We may collect personal information when you:

Contact us by phone, email, SMS, website form, Facebook form or social media
Request a quote, service call, installation or maintenance work
Engage us to perform electrical, security, CCTV, communications, EV charger, Starlink or related services
Provide site access details, job information, photos or documents
Communicate with our staff, subcontractors or representatives
Make a payment or request an invoice
Visit our website or interact with our online advertising

Where practical, we collect personal information directly from you.

We may also collect information from third parties such as builders, property managers, site contacts, employers, suppliers, manufacturers, payment providers or other contractors involved in a job.

5. Why we collect and use personal information

We collect, hold, use and disclose personal information for purposes including:

Responding to enquiries
Preparing quotes, estimates and proposals
Booking and carrying out site inspections, installations, repairs, maintenance and service work
Managing customer accounts, invoices and payments
Ordering materials, equipment or warranty parts
Communicating with customers, site contacts, suppliers and subcontractors
Providing after-sales support, warranty support and service history
Meeting safety, licensing, insurance, legal and compliance obligations
Improving our services, website, advertising and customer experience
Sending service-related communications, reminders or follow-ups
Marketing our services, where permitted by law

You may opt out of marketing communications at any time by contacting us.

6. Website, online forms and Facebook lead forms

If you submit an enquiry through our website, Facebook lead form, online advertisement or other digital form, we may collect the information you provide, such as your name, phone number, email address, suburb, installation address, service required and job details.

We use this information to contact you, assess your enquiry, provide a quote, book an appointment or deliver the requested service.

Online platforms such as Facebook, Google, Wix or other website and advertising providers may also collect information in accordance with their own privacy policies.

7. Marketing communications

InterELECTRICAL may contact you by phone, email, SMS or online advertising in relation to your enquiry, quote request, booking, installation, service, maintenance or other related services.

Where we send commercial electronic messages, we will comply with applicable Australian spam and electronic marketing laws. This includes only sending marketing messages where we have consent or are otherwise permitted to do so, identifying InterELECTRICAL as the sender, and providing a clear way to unsubscribe.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where provided.

8. Cookies and website analytics

Our website may use cookies, tracking pixels, analytics tools or similar technologies to understand website traffic, measure advertising performance and improve our online services.

This may include information such as browser type, pages visited, approximate location, device information and referral source.

You can usually disable cookies through your browser settings, although this may affect some website functionality.

9. Disclosure of personal information

We may disclose personal information where reasonably necessary for our business activities, including to:

Employees, contractors and subcontractors
Suppliers, wholesalers and manufacturers
Payment processors, accounting systems and debt collection providers
IT, website, cloud storage, email and software providers
Insurers, auditors, legal advisers and professional advisers
Property managers, builders, site supervisors or other authorised site contacts
Government, regulatory or law enforcement bodies where required by law
Warranty providers or manufacturers where needed for product support or warranty claims

We do not sell personal information to third parties.

10. Overseas disclosure

Some of our software, cloud storage, email, website, advertising or business systems may store or process information using servers located outside Australia.

Where we use third-party service providers, we take reasonable steps to ensure personal information is handled securely and in accordance with applicable privacy requirements.

11. Storage and security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures may include:

Password-protected systems
Access controls
Secure cloud storage
Device and account security
Staff and contractor confidentiality expectations
Secure disposal or deletion of information when no longer required
Limiting access to personal information to those who need it for business purposes

No method of electronic storage or transmission is completely secure. However, we take reasonable steps to protect the information we hold.

12. Retention of personal information

We keep personal information for as long as reasonably necessary for the purposes for which it was collected, including for service history, warranty, accounting, insurance, legal, safety and compliance purposes.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete or de-identify it.

13. Accessing and correcting your personal information

You may request access to the personal information we hold about you.

You may also ask us to correct information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.

To request access or correction, please contact us using the details below. We may need to verify your identity before responding to your request.

14. Privacy complaints

If you have a concern or complaint about how we handle your personal information, please contact us first so we can try to resolve the issue.

Privacy contact:
InterELECTRICAL NSW PTY LTD
Magowar Rd, Girraween NSW 2768
Email: jason@jjc.com.au
Phone: 02 8824 6785

We will review your complaint and aim to respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

15. Data breaches

If InterELECTRICAL becomes aware of a suspected or actual data breach involving personal information, we will take reasonable steps to contain the breach, assess the risk and take appropriate action.

Where the Privacy Act 1988 applies and a data breach is likely to result in serious harm, InterELECTRICAL will notify affected individuals and the Office of the Australian Information Commissioner where required under the Notifiable Data Breaches scheme.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or privacy practices.

The latest version will be available on our website or provided on request.

Short Privacy Notice for Facebook Lead Forms

Privacy Notice

InterELECTRICAL NSW PTY LTD collects your name, phone number, email address, suburb, site address and service requirements so we can respond to your enquiry, provide a quote, book an appointment and deliver electrical, EV charger, Starlink, security, CCTV, access control or related services.

We may use trusted employees, contractors, suppliers, software providers and service providers to help deliver our services. We do not sell your personal information.

By submitting this form, you consent to InterELECTRICAL contacting you about your enquiry by phone, SMS or email. You can opt out of marketing communications at any time.

For access, correction or privacy enquiries, contact InterELECTRICAL at:

Email: jason@jjc.com.au
Phone: 02 8824 6785
Address: Magowar Rd, Girraween NSW 2768
ABN: 41 112 358 273
Electrical Licence: 208178C